At Sri Vari Tanjore Art Studio, we strive to provide you with high-quality products. However, if you are not fully satisfied with your purchase, we are here to help. Our Return and Replacement Policy is designed to ensure your satisfaction with our Tanjore art pieces.
1. Return Policy
- We accept returns for items that are damaged or defective upon delivery. You must inform us within 7 days of receiving your order.
- Items must be returned in their original condition, including packaging, and should be unused and unaltered.
- If the product is returned due to damage, we may request images of the product and packaging to assess the issue.
2. Replacement Policy
- We offer replacements for damaged or defective items. If you receive a damaged item, please contact us within 7 days of receipt with a clear photo of the damaged product and packaging.
- We will replace the item or offer a full refund based on the situation.
- If the product is out of stock, we will inform you and discuss an alternative solution.
3. Non-Returnable Items
- Custom-made or personalized art pieces are non-returnable unless they are damaged or defective.
- Any item not in its original condition or that is returned more than 7 days after delivery will not be eligible for a return or replacement.
4. Refunds
- If a return is accepted, we will process the refund within 7 to 10 business days to the original payment method.
- Shipping costs are non-refundable, and you will be responsible for the return shipping costs.
5. Contact Us
For any return or replacement inquiries, please reach out to us:
- Mobile: +91-80150 21214 / +91-95855 49409
- Email: info@srivaritanjoreart.in